Sexual Harassment Training Workshops
In our Sexual Harassment Awareness
training workshops your employees will learn and apply
the important skills of handling sexual harassment issues
and complaints. This hands on workshop thoroughly addresses
the elements of how to
prevent unacceptable
behavior. The workshop includes a detailed
overview of what sexual
harassment is, explains legal definitions, discusses sexual
harassment prevention, and shows how to handle sexual
harassment complaints and maintain a positive work
environment.
For more information about individual sexual harassment
training workshops please complete
this form. Once the form is received one of our
consultants will provide you with a confidential proposal
that will include a detailed description of the training
workshop and the costs for conducting it.
Sexual Harassment Training:
Harassment In The Workplace
Although laws prohibiting harassment in
the workplace have been around for many years, the concept
did not really enter the consciousness of the business
world until the 1990's. The Clarence Thomas confirmation
hearings in 1991 ushered in a new era of corporate
sensitivity to harassment issues.
According to the Equal Employment Opportunity Commission (EEOC),
workplace harassment claims almost tripled in the 1990's
when compared with the 1980's.
The number of harassment claims continues to rise. On
average, workers file over 15,000 claims a year with the
EEOC and Fair Employment Practices agencies around the
country. And more disturbing, the EEOC reports that the
number of egregious cases is escalating dramatically.
How can companies best protect themselves against
harassment claims?
First, educate your employees.
In Connecticut, employers with more than 50 employees are
required to provide worker training; employers with three
or more employees must post information concerning the
illegality of sexual harassment in the workplace. New York
has no such requirement.
Regardless of whether training is legally mandated,
education is a sound investment. Aside from the most overt
instances of harassment, most situations are ambiguous.
Training increases the sensitivity of all employees about
the "gray areas," and will help to foster constructive
discussion among workers. In many situations, the accused
employees had no previous indication that others found
their actions offensive. A sound education program will
teach individuals how to let co-workers know when their
behavior makes them uncomfortable before the behavior gets
out of hand.
All companies should have a Harassment-free Workplace
Policy that states clearly and unequivocally that
harassment of any type will not be tolerated, defines
behavior that constitutes harassment and details a
procedure for reporting violations of the policy. This
policy should be distributed and communicated to employees
regularly.
When an employee does report an incident of harassment,
the manner in which the company handles the claim will
often play a large part in determining whether the matter
will be resolved - or end up as a statistic at the EEOC or
applicable state agency.
It is critical to take all complaints seriously and
conduct a proper investigation.
I have observed with some clients a reluctance to
investigate a complaint, citing reasons such as, "the
accused is our top sales person," or "the complainant is a
troublemaker." Do not make assumptions about a situation
based on preconceived notions about the parties involved.
Handle the investigation in a responsible and professional
manner.
If you do not have employees who know how to conduct a
proper internal investigation, it is advisable to hire an
attorney or other experienced, independent investigator.
Be aware, though, that when using an outside investigator,
employers may be subject to the provisions of the Fair
Credit Reporting Act. This act could trigger an obligation
for the employer to get permission from the accused party
for the third party to conduct the investigation.
Understand the laws before you act.
Maintain confidentiality.
While you cannot assure individuals that you interview
that you will not share any information, you should inform
them that all information will be kept as confidential as
possible, and will only be disclosed to those with a "need
to know." Treat all persons interviewed with dignity.
Avoid jokes or threats, or providing personal opinions
about the information discussed. Inform the parties
involved that retaliation is forbidden.
Once you analyze the facts, reach a conclusion and take
action.
Often, the investigation will yield conflicting
information. Many investigations come down to assessing
the credibility of the participants, examining the facts
and determining the motivations of the individuals.
When the investigation yields a definitive result, take
action that corresponds with the severity of the offense,
and be consistent. Even if you are unable to reach a firm
conclusion, it is appropriate to warn the accused to avoid
similar conduct in the future, and to encourage the
complaining party to report any further incidents.
Above all, prevent employee perception that the company
"does nothing" about complaints. This will only lead
workers to seek redress from an outside source.
Source: Shawn Smith
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